<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/">
  <channel>
    <title>Be On Platform Status - Incident history</title>
    <link>https://status.beonplatform.com</link>
    <description>Be On Platform</description>
    <pubDate>Wed, 8 May 2024 01:00:00 +0000</pubDate>
    
<item>
  <title>Scheduled Maintenance: Minor Release 1.1</title>
  <description>
    Type: Maintenance
    Duration: 4 hours

    Affected Components: Database, Cloud, Infrastructure, Storage
    May 8, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully May 8, 01:00:01 GMT+0 - Identified - Maintenance is now in progress May 8, 01:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. There should be limited to no impact to platform usage during this time. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 4 hours</p>
    <p><strong>Affected Components:</strong> , , , </p>
    <p><small>May <var data-var='date'> 8</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> -
  Maintenance has completed successfully.</p>
<p><small>May <var data-var='date'> 8</var>, <var data-var='time'>01:00:01</var> GMT+0</small><br><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>May <var data-var='date'> 8</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Identified</strong> -
  We are planning for a scheduled maintenance during that time. There should be limited to no impact to platform usage during this time..</p>
]]>
  </content:encoded>
  <pubDate>Wed, 8 May 2024 01:00:00 +0000</pubDate>
  <link>https://status.beonplatform.com/maintenance/clvwhvb7f37346c3oeeigc0lwr</link>
  <guid>https://status.beonplatform.com/maintenance/clvwhvb7f37346c3oeeigc0lwr</guid>
</item>

<item>
  <title>Scheduled Maintenance Notification: Launching Version 1.0</title>
  <description>
    Type: Maintenance
    Duration: 6 hours

    Affected Components: Database, Cloud, Infrastructure, Storage
    May 1, 07:00:00 GMT+0 - Completed - Maintenance has completed successfully May 1, 01:00:01 GMT+0 - Identified - Maintenance is now in progress May 1, 01:00:00 GMT+0 - Identified - We&#039;re excited to announce that after a year of dedicated work and valuable feedback from our community, we are ready to launch Version 1.0 of our platform! This update will introduce enhanced features, improved stability, and a more user-friendly interface designed to enhance your experience. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 6 hours</p>
    <p><strong>Affected Components:</strong> , , , </p>
    <p><small>May <var data-var='date'> 1</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Completed</strong> -
  Maintenance has completed successfully.</p>
<p><small>May <var data-var='date'> 1</var>, <var data-var='time'>01:00:01</var> GMT+0</small><br><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>May <var data-var='date'> 1</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Identified</strong> -
  We&#039;re excited to announce that after a year of dedicated work and valuable feedback from our community, we are ready to launch Version 1.0 of our platform! This update will introduce enhanced features, improved stability, and a more user-friendly interface designed to enhance your experience..</p>
]]>
  </content:encoded>
  <pubDate>Wed, 1 May 2024 01:00:00 +0000</pubDate>
  <link>https://status.beonplatform.com/maintenance/clvmqxdf335365b5n0zqx0o1zi</link>
  <guid>https://status.beonplatform.com/maintenance/clvmqxdf335365b5n0zqx0o1zi</guid>
</item>

<item>
  <title>API for Uploading Cover and Avatar Photos</title>
  <description>
    Type: Incident
    Duration: 23 hours and 13 minutes

    Affected Components: Cloud
    Feb 20, 19:27:35 GMT+0 - Resolved - We have implemented a fix and will continue to monitor for issues, but don&#039;t expect additional issues.  Feb 19, 20:14:17 GMT+0 - Identified - Users experienced consistent failures when attempting to upload cover or avatar photos through the designated API endpoints. The system returned error messages indicating unsuccessful upload attempts. We will update this incident after we have addressed the issue. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 23 hours and 13 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    <p><small>Feb <var data-var='date'> 20</var>, <var data-var='time'>19:27:35</var> GMT+0</small><br><strong>Resolved</strong> -
  We have implemented a fix and will continue to monitor for issues, but don&#039;t expect additional issues. .</p>
<p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>20:14:17</var> GMT+0</small><br><strong>Identified</strong> -
  Users experienced consistent failures when attempting to upload cover or avatar photos through the designated API endpoints. The system returned error messages indicating unsuccessful upload attempts. We will update this incident after we have addressed the issue..</p>
]]>
  </content:encoded>
  <pubDate>Mon, 19 Feb 2024 20:14:17 +0000</pubDate>
  <link>https://status.beonplatform.com/incident/clstdkeu2175464ccooh7ztwfxp</link>
  <guid>https://status.beonplatform.com/incident/clstdkeu2175464ccooh7ztwfxp</guid>
</item>

<item>
  <title>Unable to Make API Calls</title>
  <description>
    Type: Incident
    Duration: 14 minutes

    Affected Components: Support, Database, Event Webhook, Error Ingestion, Cloud, Platform DNS, Replay Ingestion, Profile Ingestion, Transaction Ingestion, API v3, Site Loading, Website DNS, Registration, Whois, Security, API, Marketing Campaigns, Infrastructure, Access Management, Storage, SMTP, API v2, Span Ingestion
    Feb 19, 16:06:29 GMT+0 - Resolved - This incident has been resolved. Feb 19, 15:52:53 GMT+0 - Investigating - We are currently investigating this incident. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 14 minutes</p>
    <p><strong>Affected Components:</strong> , , , , , , , , , , , , , , , , , , , , , , </p>
    <p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>16:06:29</var> GMT+0</small><br><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>15:52:53</var> GMT+0</small><br><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
]]>
  </content:encoded>
  <pubDate>Mon, 19 Feb 2024 15:52:53 +0000</pubDate>
  <link>https://status.beonplatform.com/incident/clst489ch43293auo9t5yysrgq</link>
  <guid>https://status.beonplatform.com/incident/clst489ch43293auo9t5yysrgq</guid>
</item>

<item>
  <title>Scheduled Maintenance</title>
  <description>
    Type: Maintenance
    Duration: 7 hours

    Affected Components: Database, Cloud, Infrastructure, Storage
    Nov 29, 09:00:00 GMT+0 - Completed - Maintenance has completed successfully Nov 29, 02:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 29, 02:00:00 GMT+0 - Identified - We have addressed the issues restricting our ability to move the databases two weeks ago and therefore we will be performing database upgrades to enhance the reliability and performance of our platform tonight. Thank you for your understanding. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 7 hours</p>
    <p><strong>Affected Components:</strong> , , , </p>
    <p><small>Nov <var data-var='date'> 29</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Completed</strong> -
  Maintenance has completed successfully.</p>
<p><small>Nov <var data-var='date'> 29</var>, <var data-var='time'>02:00:01</var> GMT+0</small><br><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Nov <var data-var='date'> 29</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Identified</strong> -
  We have addressed the issues restricting our ability to move the databases two weeks ago and therefore we will be performing database upgrades to enhance the reliability and performance of our platform tonight. Thank you for your understanding..</p>
]]>
  </content:encoded>
  <pubDate>Wed, 29 Nov 2023 02:00:00 +0000</pubDate>
  <link>https://status.beonplatform.com/maintenance/clpisv8v38504cyohd5mjpilc</link>
  <guid>https://status.beonplatform.com/maintenance/clpisv8v38504cyohd5mjpilc</guid>
</item>

<item>
  <title>Scheduled Maintenance</title>
  <description>
    Type: Maintenance
    Duration: 9 hours and 23 minutes

    Affected Components: , Database, Cloud, Infrastructure, Storage, 
Platform →
    Nov 17, 11:30:31 GMT+0 - Completed - Due to some unexpected challenges, we were not able to complete the platform upgrade and will be deferring the changes until we can iron out the issues. Nov 17, 10:09:21 GMT+0 - Identified - Maintenance is still underway. We are currently going through comprehensive testing across the environment. We apologize for any inconvenience this may cause you and we appreciate your patience as we work to complete this process as soon as possible. Nov 17, 05:52:16 GMT+0 - Identified - Maintenance is still underway. Unfortunately, it seems that pushing the database updates to the production environment is taking longer than we initially anticipated. We apologize for any inconvenience this may cause you and we appreciate your patience as we work to complete this process as soon as possible. Nov 17, 02:07:14 GMT+0 - Identified - Maintenance is now in progress. Nov 17, 02:00:00 GMT+0 - Identified - We will be performing database upgrades to enhance the reliability and performance of our platform. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 9 hours and 23 minutes</p>
    <p><strong>Affected Components:</strong> , , , , </p>
    <p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>11:30:31</var> GMT+0</small><br><strong>Completed</strong> -
  Due to some unexpected challenges, we were not able to complete the platform upgrade and will be deferring the changes until we can iron out the issues..</p>
<p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>10:09:21</var> GMT+0</small><br><strong>Identified</strong> -
  Maintenance is still underway. We are currently going through comprehensive testing across the environment. We apologize for any inconvenience this may cause you and we appreciate your patience as we work to complete this process as soon as possible..</p>
<p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>05:52:16</var> GMT+0</small><br><strong>Identified</strong> -
  Maintenance is still underway. Unfortunately, it seems that pushing the database updates to the production environment is taking longer than we initially anticipated. We apologize for any inconvenience this may cause you and we appreciate your patience as we work to complete this process as soon as possible..</p>
<p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>02:07:14</var> GMT+0</small><br><strong>Identified</strong> -
  Maintenance is now in progress..</p>
<p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Identified</strong> -
  We will be performing database upgrades to enhance the reliability and performance of our platform..</p>
]]>
  </content:encoded>
  <pubDate>Fri, 17 Nov 2023 02:00:00 +0000</pubDate>
  <link>https://status.beonplatform.com/maintenance/clp1mwppu75203bnobia6cbri7</link>
  <guid>https://status.beonplatform.com/maintenance/clp1mwppu75203bnobia6cbri7</guid>
</item>

  </channel>
  </rss>